SINGAPORE: The Infocomm Development Authority of Singapore (IDA) will review the adequacy of the network resilience, and back-up plans and arrangements of mobile operators.
This follows the disruption in M1 mobile services this week.
IDA said it takes serious view of M1's service disruption.
It will investigate the service outage thoroughly under the Code of Practice for Telecommunication Service Resiliency and take necessary actions if there is a breach of the code.
It also urged the telco to actively review and address subscribers' feedback and concerns arising from the outage.
M1 restored full 3G service in affected areas on Thursday -- more than 60 hours after it went down.
- CNA/al
IDA to review adequacy of mobile operators' network resilience
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IDA to review adequacy of mobile operators' network resilience
